Shipping & Receiving Manager
Full Time • Niles
Benefits:
- 401(k)
- Competitive salary
- Paid time off
About Us
Custom Print Graphics (CPG) is a large-volume contract screen printing and embroidery shop serving some of the nation's most recognized brands. We're growing fast, scaling our systems to meet high demand, and delivering consistent, high-quality decorated apparel — on time, every time.
The Role
We're hiring a Shipping & Receiving Manager to own all inbound and outbound logistics in our high-volume production facility. You'll make sure materials arrive, get checked in, and reach the right production teams on schedule — and that every finished order ships accurately and on time.
This isn't just a "move boxes" job. You'll be building and refining the systems behind how we receive, store, stage, and ship. If you've ever walked into a warehouse and immediately seen five things you'd fix, this role is for you.
What You'll Do
Inbound
- Receive and check in all incoming goods against purchase orders; flag shortages, damages, and discrepancies immediately
- Organize and stage materials so screen printing, embroidery, and heat press teams have what they need, when they need it
- Build and maintain tracking systems for materials from arrival through production handoff
Outbound
- Oversee packing, labeling, and shipping of all completed orders — accuracy and presentation matter
- Coordinate with carriers (UPS, FedEx, freight) on pickups, issue resolution, and cost management
- Ensure every shipment meets customer expectations and ships on schedule
Systems & Process
- Develop and refine SOPs for receiving, inventory management, staging, and fulfillment
- Coordinate with production managers to align logistics with daily and weekly production schedules
- Maintain clean, organized warehouse and storage areas that support efficient workflow
- Track performance and identify bottlenecks before they become problems
People
- Train and supervise shipping/receiving staff on procedures and best practices
- Communicate clearly across departments — production, sales, and leadership all rely on logistics running smoothly
What We're Looking For
- 1+ years in shipping & receiving, warehouse operations, or logistics management (decorated apparel or printing industry experience is a strong plus)
- Strong organizational skills and a sharp eye for detail - you catch what others miss
- Experience creating or improving SOPs and operational workflows
- Familiarity with shop management or order tracking systems - Shipstation experience highly valued
- Clear communicator who can coordinate across production, sales, and leadership teams
- Comfortable in a fast-paced, high-volume environment where priorities shift daily
- Physically able to lift and move boxes of apparel and supplies as needed
Why CPG?
- Direct impact — your work keeps the entire operation moving and directly affects customer satisfaction
- Build something — shape and optimize our shipping & receiving systems as we scale
- Competitive pay with room to grow as the company grows
- Collaborative team that values operational excellence and rewards people who take ownership
Compensation: $22.00 - $25.00 per hour
About Us
Custom Print Graphics is conveniently located in Niles, IL just minutes outside of Chicago. Here at Custom Print Graphics we take pride in giving you competitive contract screen printing prices, superior printing quality and top notch customer service.
Custom Print Graphics, only uses the industries finest screen printing presses and embroidery machinery. With our on-site graphic design team and customer service department, we make the ordering process move seamlessly from start to finish. We are committed in providing you the highest quality embellishment on your garments and visually stunning large format graphics that will make your company stand out from the rest.
Custom Print Graphics, only uses the industries finest screen printing presses and embroidery machinery. With our on-site graphic design team and customer service department, we make the ordering process move seamlessly from start to finish. We are committed in providing you the highest quality embellishment on your garments and visually stunning large format graphics that will make your company stand out from the rest.
(if you already have a resume on Indeed)